Order Processing and Payments

• All orders must be placed online.
• NO ORDERS will be accepted over the phone
• Full payment is required before any order placement
• Once the order has been processed, no changes can be made.
• Changes can be made within 24 hours of Order placement.
• Any additional items past processing have to be placed online as a new order.
• Rush orders will be processed for an additional fee. Please email sales@greenbuildllc.com for details

Placing an order at Greenbuildllc.com

Once an order is placed the order acknowledgment will be emailed to the email address provided. At that point, the order is in our system and we proofread it and send it straight to the manufacturer; this process may take up to 24 hours.

We understand that mistakes are costly, and we pride ourselves in not making them by taking the time to do it right the first time. When the order reaches the cabinet factory, it takes 5-7 business days for processing before the order is released for shipping (depending on the volume of orders, this processing time may change without notice). If there are any backorder items, HGreenbuildllc will be notified within 24 – 48 hours of placing the order.

If everything is in stock, the order will ship within 14 – 18 business days, and an invoice will be sent to Cabinet Select with the tracking number. At that point, we would email the tracking number to our customer in order to make arrangements to unload the cabinets. Shipping usually takes 5 to 7 days, depending on where you are located in the United States.

Some cabinet boxes will have a different name than on the website

When your order arrives you might notice that the finish name on the boxes might be different from the cabinet line you purchased on the website. Some of the manufacturer’s cabinet line names have been changed on our website, All of our communication after your purchase from us will include the information and details on what to do on your delivery and will note the cabinet line name that will be printed on the boxes. Please DO NOT refuse your delivery thinking you received the wrong cabinets. If, for some reason, you did not receive this email, please check your Spam/Junk folder or contact us.

Working with a Greenbuildllc.com designer

Our designers work off of the measurements you provide us. If something is measured inaccurately which ends with an error in your cabinet sizes, Green Build LLC. cannot be held liable. Please make sure to look over every measurement in the blueprints our designers provide and check every cabinet on your final invoice or cart to make sure that all measurements are correct and exactly what you needed. If you do not understand something or have any questions about where a cabinet or accessory is being used please make sure to ask your designer before you approve or purchase your order.

For cabinets orders placed without seeing a door sample

Greenbuildllc.com recommends to all customers to place door sample order(s) of your cabinet before your final purchase to make sure it is exactly what you are expecting. Colors on computer screens can alter images and textures and might vary from actual cabinets – this is why we suggest you order a sample first. If you choose not to order a sample and end up not liking the color or kitchen (because it is not what you expected) you will be held liable to our return and restocking policy and fees.